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  • Writer's pictureSteven Gilmore

Mastering receiving feedback: Remote teams using Slack

Recently we read some fantastic insights from Andrea Mignolo In her insightful article on METHOD & MATTER.


Executive coach Andrea Mignolo explores the intricacies of receiving feedback, offering invaluable guidance for remote teams navigating Slack communication. With her expertise in coaching and design, Mignolo's insights take on added significance in the context of remote work, where effective communication is essential for team cohesion and collaboration.


Mignolo emphasizes the importance of cultivating a mindset of curiosity and openness when receiving feedback, principles that are particularly crucial for remote teams operating in a digital environment. By embracing a receptive attitude, remote team members can transform feedback sessions into opportunities for growth and development within the Slack platform.


Furthermore, Mignolo advocates for creating mental and emotional space for feedback—a practice that holds particular relevance for remote teams separated by physical distance. Leveraging Slack channels and threads, remote teams can establish dedicated spaces for feedback exchange, fostering a sense of connection and inclusivity despite the geographical divide.


A key aspect emphasized by Mignolo is the necessity of distinguishing between facts and opinions in feedback—a skill that becomes even more vital in remote settings where non-verbal cues may be limited. Encouraging clarity and specificity in feedback exchanges helps remote team members navigate communication challenges and maintain alignment towards common goals.


Moreover, Mignolo highlights the role of active listening in feedback reception, emphasizing the importance of paying attention to what people say in written form. This principle is particularly crucial for remote teams relying on digital communication channels like Slack, where attentive listening fosters trust and understanding among team members spread across different locations.


Instead of listening from a place of control or approval, remote team members are encouraged to practice centered listening, especially important for remote teams. Remaining open, curious, and aware of the big picture promotes interconnection and widens possibilities, allowing remote team members to overcome the challenges of distance and collaborate effectively within their Slack channels.


In summary, Andrea Mignolo's insights offer invaluable guidance for remote teams seeking to master feedback reception within the Slack environment. By embracing a mindset of curiosity, creating space for feedback, distinguishing between facts and opinions, and practicing active listening, remote team members can navigate communication challenges with confidence and foster a culture of open communication and continuous improvement within their Slack channels. Original article here


Mastering receiving feedback for remote teams using Slack

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