Privacy policy

Effective date, October 31st 2022

Feebee is a product of Feebey UG and this is our Privacy Policy, effective as of October 31st, 2022. It applies to information that we collect about you, when you:

Use our Website(s).
Communicate with us directly via email or other (public or private) channels.
Download Feebee as an app for Slack and use in your workspace.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information we collect

We collect information in three ways:

Automatically through operating our Website (www.getfeebee.io).
If and when you provide information to us directly.
When you use the Feebee app and Service.

Information we collect automatically

When you interact with us through the Website, we may automatically collect Personal Information, Potentially Identifying Information and other Non-Personal Data, as further described below:

We do not collect and do not require you to provide Personal Information when you simply view our Website. If you choose to interact with the Website or our team, we collect Personal Information when you:

Subscribe or sign up to receive a newsletter or similar communication; and
Comment on the Website.

Like most online service providers, we collect Non-Personal Data and Potentially Identifying Information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.

Additionally, we collect Potentially Identifying Information using cookies and other technologies like pixel tags. This information allows us to identify and track visitors, usage, and access Website preferences.

In all cases in which we use cookies, we will not collect Personal Information except with your permission.

Information you provide to us

It should come as no surprise that we collect and store information that you provide to us, for example when you:

Send a question directly to our team;
Respond to a survey hosted on our Website or a social media account controlled by us.

This information may include Personal Information and Potentially Identifying Information. It may also include potentially confidential or proprietary business information that you share with us without taking any reasonable steps to protect it prior to disclosure. Please keep this in mind when deciding what you would like to share. We will only store your data for as long as we need to and in accordance with GDPR. If at any time you wish us to remove any data that you provided to us then contact us at privacy@getfeebee.io.

Information we collect through the Feebee app and service

When you use Feebee you are using an app for Slack. The Slack App directory discloses what information we are authorized to view before you install the app and in the configuration settings (after you have installed). As an app for Slack we only collect and save the minimum amount of information needed in order to be able to perform and run the service. If you upgrade to one of our paid subscriptions then we also then use the Slack connect service to securely log-in with your Slack credentials to our Web service. The data we collect is displayed to you at every step of the install and log in process and may include, but is not limited to:

Slack Workspace name and ID: So the Service knows the name of the company workspace plus who is the overall "owner" of the team channels where the Service is activated. The owner receives different notifications.
Slack User IDs: To make sure that everybody has a unique profile associated with their feedback data and we use this ID to display your Slack username within the Service.
Your email: We use email to authenticate upgrades and access to services. We send one email to each new member (soft-opt in) to help them to get started with the Feebee service (it is explained that they will only ever receive one email from us and they can unsubscribe at anytime). The Owner of the service is notified that they are the point of contact for Feebee and may receive more than one email (explicit opt-in upon installing the service).
Your feedback: The actual feedback content of your given, received and requested feedback incl. any ratings, and extra comments collected when receiving or sending a Performance feedback, Skill and Values feedback, and Spontaneous feedback.

We collect these items so that we can first and foremost provide you with a high quality feedback experience and so that we are able to provide you with feedback analytics in order to help you grow from the feedback.

How we use the collected information

The information we collect from you is used to:

Keep Feebee and its services in working order.
Monitor and prevent any problems with our Website or services.
Further develop, improve and personalise our Website and services.
Respond to your requests and questions, and in general to provide you with the interactions that you request.
Protect your security, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Feebey UG and others.

Note that, periodically, we may conduct research by analysing information on an aggregate basis. Aggregated data cannot be used to identify you personally.

Who we share information with

We do not sell or rent any of the Collected Data or Data that you provide to us to any third party. We use the Collected Data in a manner that is consistent with this Privacy Policy. If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided.

We may disclose any of the Collected Data without notice to:

Independent contractors and organisations who process this information on our behalf, or who provide services to us, such as web/email hosting, mailing list hosting, and fraud/security screening. These third parties will not use your Personal Information for any purpose other than providing us with the products or services for which we contracted, or as required by law.
Third parties in a good-faith belief that such disclosure is reasonably necessary to take action regarding suspected illegal activities; comply with the law or legal process; or protect our rights, reputation, and property, or that of our users or the public.
A third party as a result of an acquisition, reorganisation or similar transaction. Upon such transfer, the acquirer’s privacy policy will apply.

Information shared publicly

If you choose to comment on the Website, your name (or alias), your URL and your email address may be displayed publicly.

Any unsolicited information you post to the Website, or any other public area will be deemed to be non-confidential and free to reproduce, use, disclose, and distribute to others without limitation or attribution.

Additionally, we may publicly share aggregated or reasonably de-identified data for marketing, hiring, or other purposes.

Public information may also be indexed by search engines or used by third parties.

Where and how long we store your data

Information collected via our website, through direct interactions with you, or from publicly available services may be stored in our own secure servers, or in secure servers owned by third parties referred to herein. Stored data may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

All Collected Data, including information that you provide to us may be stored for future reference until such time as you contact us with a request to privacy@getfeebee.io. If you do not contact us with 18 months after terminating the service, then it will be deemed that you want us to delete all collected data stored in our possession.

How we protect your data

We take reasonable steps to protect all Collected Data from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Your information is protected and encrypted both at rest and in transit through secure connections. However, no online service is ever fully secure or error free. In particular, email sent to or from us may not be secure. Please take special care in deciding what information you send to us via email.

Additionally, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access Collected Data or private communications. If your personal data is exposed to an unknown 3rd party we will notify you within 72 hours of the incident being reported. We will post a reasonably prominent notice to our Website if any such security breach occurs and notify you and any relevant regulators or authorities of any security incident that may have resulted in unlawful interception of Personal Information.

Your rights over your data

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your Personal Information, subject to any exemptions provided by the law, including the rights to:

Request access to your Personal Information;
Request correction or deletion of your Personal Information;
Object to our use and processing of your Personal Information;
Request that we limit our use and processing of your Personal Information; and
Request portability of your Personal Information.

You may contact us (privacy@getfeebee.io) with a request to exercise any of these rights.

Your choices over your data

To the extent that we collect your Personal Information for the purpose of newsletters and similar communications, we provide you with the means to update or correct your Personal Information.

Additionally, most browsers allow you to be notified when a cookie is set, or to reject all cookies when using our Website, with the drawback that certain features of it may not function properly.

If you uninstall Feebee and would like us to delete your data from our database, please reach out to us to exercise your right.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Personal information and children

We are committed to protecting the privacy of children. The Website and Feebee are not designed for or directed at children under the age of 13. We will never knowingly request Personal Information from anyone under the age of 13. Any person who provides their Personal Information to us through the Website affirms that they are 13 years of age or older.

Third-party websites

The Website may include links to other websites. You should consult the privacy policies of these third-party sites. This Privacy Policy does not apply to other websites, and we cannot control their activities.

Also, if we use other third-party Service Providers to provide us with web analytics such as Google Analytics;

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Amendments to this Privacy Policy

We may amend this Privacy Policy from time to time. When we do, we will also revise its Effective Date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect.

We have created a detailed Data Processing Agreement

We tried to make this privacy policy as easy to read and digest as possible. However we have also created a more detailed Data Processing Agreement so that you can see the standards we hold ourselves to when processing your data. It can be found here.

Questions

If you have any questions just email us at privacy@getfeebee.io

Glossary

“We“, “Us“, “Our” and “Our Team” are references to Feebee UG, a private company registered and incorporated in Charlottenburg, Berlin Germany with registration number HRB 240423B;

“Effective Date” means the effective data of this Privacy Policy;

“Website” is a reference to the website with the main URL being https://www.getfeebee.io/ and secondary URL being https://app.getfeebee.io/

“You” and “Your” refer to visitors of the Website, or users of Feebee;

“Personal Information” refers to information that identifies you, such as your name, address, telephone number or email address;

“Potentially Identifying Information” refers to information that by itself is not Personal Information but could be used in conjunction with other information to identify you, such as Internet Protocol (IP) addresses;

“Non-Personal Data” refers to site usage data that Feebey UG collects as the owner and maintainer of the Website and that does not contain any Personal Information, such as the browser type, language preference, referring site, and date and time of each visitor request;

“Collected Data” means, collectively, Personal Information, Potentially Identifying Information and Non-Personal Data.